Important Information
Policies
To help make your stay at Hotel Harbour View Colaba in Mumbai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Know Before You Go
Check-In / Check-Out
- Check-in: From 2:00 PM
- Check-out: By 11:00 AM
- Early check-in and late check-out are subject to availability and may incur additional charges.
ID & Age Requirements
- Guests must present a valid government-issued photo ID (passport, Aadhaar card, or driver’s license) at check-in.
- Minimum check-in age: 18 years
Payment & Deposit
- Payment is typically collected at the time of check-in or during booking. Credit/debit cards and select digital wallets are accepted.
- No security deposit is required unless specified during special events or group bookings.
Smoking Policy
- Smoking is not permitted in rooms but allowed in designated areas only. Fines may apply for smoking in non-smoking zones.
Pet Policy
- Pets are not allowed at the property.
Cancellation Policy
- Cancellation terms depend on the booking channel and rate plan selected. Most standard bookings allow free cancellation up to 48 hours before arrival, but some non-refundable rates may apply. Always refer to your booking confirmation for details.
Parking & Transport
- There is no on-site parking available. Paid public parking may be found nearby. Airport transfers can be arranged on request for an additional fee.
For any special requests, early arrival, or accessibility assistance, guests are encouraged to contact the hotel directly in advance.